Bulk Import of Payments Using Bulk Operations 2.0

This article describes the process of importing a file with multiple invoices for payment creation using Bulk Operations 2.0, which supports bulk uploads. The Bulk Operations 2.0 feature lets users monitor the status of bulk uploads and track the progress of imported payment files for efficient management and reconciliation.

Users can select either standard file templates or customized file templates. Customized file templates need to be configured by the Corpay Implementations Team for your company before they can be used in Corpay Complete.

Note: This article describes how to import a bulk payment file using a standard file template, but the process is similar when using a custom template.

1. Select the Administration module from the left-side navigation pane.

2. In the Administration module, select Bulk Operations 2.0.

3. On the Bulk Operations 2.0 page, click the Upload File button.

4. Complete the following steps on the Upload File page.
   1. Click the Show Default Templates if you will be using a standard template.
   2. Choose the desired template by selecting the file type from the File Type drop-down.
   3. The Import Template will display. Click the link to download it.

      Note: This option may not display depending on the selected template.

   4. Complete the information in the payment file template.

      Note: This step is not shown in the following image because it occurs outside the Upload File dialog.

   5. Drag and drop, or click Browse Files, to attach the completed payment file.
   6. Once the payment file is attached, click the Upload button.

5. The Saved dialog will display, and the payment file will begin processing.

6. Upon completion, the payment file will display one of the following Status messages:
   • Pending Processing: The file is in the process of being uploaded.
   • Completed: The invoices were successfully uploaded to Corpay Complete for payment submission.
   • Completed with Errors: Some invoices were not created in Corpay Complete because of errors in the payment file.
7. If a payment run was created from the payment file, click the Payment Run hyperlink in the Payment Run column to open the Payment Run Details page.

8. To review the payment file upload details, select the ellipses  icon in the Actions column, and click View.

9. On the File Details page, review payment file details using these options:
   1. Click the Source Document ID hyperlink to download a copy of the payment file.
   2. Click the Payment Run hyperlink to open the Payment Run Details page.

      Note: This field may not display if a payment run was not generated from the uploaded payment file.

   3. Click the ellipses  icon in the Actions column to open the Invoice Details page for a successfully created invoice.
   4. Use the filter fields to locate a specific invoice in the File Items grid.

      Note: Click the Toggle Filter  icon to show or hide the filter fields.

10. If there are errors in the uploaded payment file, they will display at the top of the File Items grid. Users can also select the Sort drop-down and click Show records with exceptions to filter the grid by item exceptions.

11. Review the information in the Alerts column, correct the necessary details in the CSV file, and upload the payment file again.