Issuing Virtual Cards

Corpay Complete offers card admin users the ability to issue single and multi-use virtual cards through a Virtual Card Program. Virtual cards can be used for bill payments to vendors or issued to employees for T&E/Procurement purposes. Cards issued to vendors are sent via remittance email directly to the vendor email address entered during card creation. Please note that a customer needs to have a virtual card program set up to be able to use this capability.

To issue a virtual card:

1. Log into Corpay Complete via your web browser.

2. Navigate to the Cards section, then click on the All Cards tab at the top of the page.

3. Click the Issue Card drop-down button and select the Issue Virtual Card option.  

     Notes: The Issue Virtual Card option is only visible if the company has active virtual card programs.

4. The above action opens the Issue Virtual Corporate Card form. Complete the form as applicable.

     a. Card Program –  Select the virtual card program you want to issue a card under from the drop-down menu.

     b. Card Program Description – Will automatically populate based on which card program is selected.

     c. Card Type - 

          i. If Multi Use is selected, users will need to complete the Spending Limit, Number of Transactions, and Expiration Date information.

          ii. If Single Use is selected, users will need to complete the Total Spending Limit and Exact Amount Only checkbox.

     d. Cardholder Type –

          i. If Employee is selected, users will need to complete the Issue Card To, Purchase Order Number, Cardholder First Name, Cardholder Last Name, Cardholder Email, Cardholder Mobile Number, and Description fields, as applicable. Required fields are indicated by a red asterisk after the field name.

          ii. If Vendor is selected, users will need to complete the Vendor Number, Location Code, Vendor Name, and Vendor Email fields under the Cardholder Information section, as applicable.

• The Send Card Details via Email checkbox is selected by default. When checked, the cardholder will receive card details via email.  

          iii. Under the Invoice Information section, click the + Add Invoice button and complete the required and known fields, as applicable. Please note that if invoices are added, the net total of all the invoices will be used for the spending limit of the card.

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5. Once any Invoices (as required by your company) are added, and you have verified all fields are filled out correctly, click Issue Card to create the new Virtual Card.