Viewing Virtual Card Details and Sending Remittance Emails

Corpay Complete offers Admin users the ability to view Card Details for Virtual Cards. It also allows card admin users to resend remittance emails for vendor virtual cards.

Viewing Card details

1. Log into Corpay Complete via your web browser.

2. Navigate to the Cards section, then click on the All Cards tab at the top of the page.

3. Select the Card number under the Card # column to view card details for the applicable virtual card.

4. Within the Card Details page:

• • Users can view detailed card information for the applicable virtual card.

• For virtual cards issued to vendors, users can view the Invoice details under the Invoices section. Invoice details include those added when issuing a virtual card to a vendor (i.e., Invoice Number, Invoice Date, Gross Amount, Discount Amount, Net Amount, and Description for each invoice associated with the card).

      Note: This section is visible only for virtual cards issued to vendors through Corpay Complete.

Resending Remittance Emails

1. Within the Card Details page, under the Card Settings section, click the Resend Remittance Email button.

      Note: This section is visible only for virtual cards issued to vendors through Corpay Complete.

2. A window with the existing cardholder email address populated in a text box will display, asking the user to confirm if they want to resend the email to that address or if they want to enter a new email. Make the selection as applicable and click Send.

3. Once the user clicks the Send button, they will be returned to the Card Details page with a success toast in the upper right corner.