Excluding Payments from a Payment Run

This article explains how to exclude specific payments from a payment run. The exclude functionality allows users with approval permissions to remove individual payments from a batch, ensuring that only the necessary payments are processed without delaying the entire payment run. This process helps maintain efficiency and accuracy while ensuring timely payments.

Users must have one of the following roles to exclude payments from a payment run:

• admin
• admin_payment
• application_admin
• manager_payment
• payment_admin
• super_admin
• universal_admin

1. Log in to Corpay Complete.
2. Click the Approvals module from the left-side navigation pane.

3. Click the Payments tile to open the Payment Runs page.

4. Click the Payment Run Approval tab.

5. In the Payment Run Approvals grid, use the filter fields to search for the payment run by Batch Number, Submitter, Status, Approval Deadline, or Submit Time.
   

   Note: Click the Toggle Filter  icon to display the filter fields.

6. Click the Batch Number or View  icon to open the Payment Run Approval Details page.

7. Scroll down to the Payments grid and locate the payment to be excluded. Use the filter fields to locate the payment.

8. Click the Exclude  icon in the Action column of the payment to be excluded.

9. Click OK in the confirmation dialog.

10. The following actions will occur:
1. The payment status will change to Void – Excluded on the Payment Run Approval Details page.

   

2. The invoice(s) associated with the excluded payment will be available on the Pay Invoices tab with an Open status.
3. The Data Audit Log for the excluded payment will reflect the status change.

   

4. The Transaction Details page for the payment will reflect the exclusion.