Messaging in Approvals

The Corpay Complete mobile app allows approvers to ask questions or request more information against any object in the approval queue. There are two ways to message relevant people in the app.

1. Left swipe the object in the approvals listing page to access the Message action button there

2. Open the object detail page and click the “Message” icon at the top of the detail page to message the requestor or account manager directly from the object detail page.

Note: Using either of the two methods will bring you to the message screen for that object.

3. Tap the avatar icon on the top right section of the screen to add additional users to the message string.

 

4. This action will bring you to the user directory page. Search or scroll to the user you wish to add to the message string, then check the radio button to the right of their name. Tap “Done” on the top right section of the screen to add the contact. The name of the selected contact will appear in the “TO” field.

After writing and submitting your message to the log, the users linked to the string will be notified via email that you have sent a message to them.