Reviewing Transactions

Transaction Types

The following table contains descriptions of the different transaction types that display in Corpay Complete:

Transaction Type	Description
Authorization	Authorizations are charges that have been processed by the merchant but have yet to be settled. These transactions have a status of PENDING.
Settled Transaction	Settled Transactions are charges that have been fully processed and settled, meaning the merchant has received the funds. These transactions have a status of CLEARED.
Rejected Transaction	Rejected Transactions are authorizations that have failed. The reason for the transaction failure can be found on the Transaction Details page. These transactions have a status of REJECTED.
Credit	Credits are reversed charges or payments made to your bank via a statement. These transactions have a status of CLEARED. All cleared transactions have an associated purchase object, which is denoted by PUR-####. The purchase object is displayed in the Transactions table under the Purchase # column and on the Transaction Details page in the Reference Number row. Purchase objects are pushed to your ERP system as a journal entry and inherit the general ledger (GL) codes associated with the virtual card. However, GL coding can be changed at the purchase object level.

Viewing Transaction Details

To view transaction details:

1. Log in to Corpay Complete.

2. Select the Cards menu item from the left-side navigation pane.

 

NOTE: The visibility of pages and information in Corpay Complete is based on roles assigned to users by a company as well as company configuration. As a result, the pages in your left-side navigation pane may be different from the pages in the image above.

3. On the Cards page, select the Transactions tab.

4. In the Action column, click the View  icon for the transaction you wish to review.

5. The Transaction Details page will display.

NOTE: If the card was used for a purchase order, the Purchase Details page will display:

Transaction Details Page

The following table contains descriptions of the rows on the Transaction Details page:

Row	Description
Trans Type	The Trans Type row displays the transaction type.
Trans Date	The Trans Date row displays the date on which the transaction was initiated.
Authorization Date	The Authorization Date row displays the date on which the transaction was authorized. This row may be blank depending on the transaction Status.
Merchant	The Merchant row displays the name of the merchant to which the transaction was or will be paid.
Merchant External ID	The Merchant External ID row displays the merchant's identification number.
Amount	The Amount row displays the transaction amount.
PO #	The PO # row displays the purchase order number.
Trans Currency	The Trans Currency row displays the currency type for the transaction.
Reference Number	The Reference Number row displays the purchase object for transactions that have a Status of CLEARED.
Statement Period	The Statement Period row displays the statement dates for the transaction.
External Id	The External Id row displays the internal identification number from the ERP system.
Status	The Status row displays the status of the transaction.