How Vendors Submit Invoices to Corpay Complete

Vendors have two methods of submitting invoices to Corpay Complete:

• Email alias
• Corpay Complete Vendor Portal

Email Alias

If your company’s vendors send their invoices to your accounts payable (AP) alias, your Corpay Complete implementation specialist will configure an email alias to the Corpay Complete platform. The email alias enables vendors to continue sending invoices via email. 

The email alias automatically pushes invoice attachments into Corpay Complete for initial processing using optical character recognition (OCR). After scanning is complete, new invoices display in your invoice Inbox for processing and approval.

Corpay Complete Vendor Portal

When vendors are onboarded, they have the option of joining your company’s Vendor Portal. Refer to Sending or Resending a Vendor Portal Invites to a Vendor for information on how to send or resend a Vendor Portal invitation.

After setting up their Vendor Portal account, vendors can add their banking information, W-9 or other forms, and contact details. Once account setup is complete, vendors can submit invoices by clicking the Submit Invoice button on the Vendor Portal Dashboard page.