Corpay Complete supplies multiple invoice statuses to let users know where each invoice exists in the invoice processing timeline.
The following table contains descriptions of the different invoice statuses that display the Invoices table in Corpay Complete.
STATUS | DEFINITION |
Active | The Active status means that the invoice has been approved or has an open balance. |
Approved | The Approved status means that the invoice has been approved. |
Closed | The Closed status means that the invoice has been closed, either because it does not require a payment or was created mistakenly. |
Draft | The Draft status means that the invoice is in a draft state and has not been sent to approvers. |
New | The New status means that a vendor or Admin user recently uploaded the invoice. NOTE: The New status is not pushed to your Enterprise Resource Planning (ERP) system. |
Open | The Open status means that the invoice was approved with an open balance and is waiting to be connected to a purchase order (PO) or accrual. |
Paid | The Paid status means that the invoice has been paid. |
Paid (Processing) | The Paid (Processing) status means that a payment has been made against the invoice, but the payment is in transit or still pending. |
Payable | The Payable status does not display in the Status column of the Invoices table. Instead, selecting Payable from the Status drop-down in the Status column displays all invoices with an Open status. |
Pending | For companies that use approval workflows, the Pending status means that the invoice is in the approval workflow but has not received all necessary approvals. |
Rejected | The Rejected status means that an approver or Admin user has rejected the invoice because it does not match the associated PO or is considered fraudulent. |
Unpaid |
The Unpaid status does not display in the Status column of the Invoices table. Instead, selecting Unpaid from the Status drop-down in the Status column displays all invoices with an Open or Pending status. |
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