This article explains the various payment and payment run statuses in Corpay Complete.
Payment Statuses
The following table details the different payment statuses in Corpay Complete.
Status | Definition |
Pending |
The payment has been submitted for processing and is waiting on approval.
|
Rejected |
The payment approver has rejected this payment. It will not proceed to processing.
|
Approved |
The payment approver has approved this payment. It will be scheduled according to the payment date.
|
Processing |
The payment is either being prepared for submission to the vendor or is currently on its way to them.
|
Cleared |
The payment has been received by the vendor:
|
Failed |
The payment did not process. Customer support has been notified of the failure and will work on a resolution.
|
Void |
The payment has been canceled by the customer.
|
Void (Refunded) |
The payment has been canceled by the customer, and Corpay has refunded the amount.
|
Processing (Reissued) |
The payment is being reissued at the request of a customer or vendor.
|
Cleared (Reissued) |
The payment has been received after being reissued.
|
Payment Run Statuses
The following table details payment run statuses in Corpay Complete.
Status | Definition |
New | The payment run has been created but not finalized. Invoices can still be added or removed. |
Submitted | The payment run has been submitted for approval. |
Pending | The payment run has been submitted for processing and is awaiting approval. |
Approved | The payment run has been approved. |
Closed | The payment run has been approved and no further changes can be made. |
Rejected | The payment run has been rejected by the designated approver. |
Void | The payment run has been canceled by the customer. |
Failed | The payment run was unsuccessful. Customer support has been notified and will work on a resolution. |
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