The following table describes the different payment statuses that display in Corpay Complete:
STATUS | DESCRIPTION |
Pending |
The Pending status means that the payment has been entered in Corpay Complete and is currently in the approval workflow. |
Approved |
The Approved status means that the payment has been approved internally. The status must be changed to Processing before the payment can be processed. NOTE: Depending on company configuration, payments may either be changed from Approved to Processed manually or automatically moved from Pending to Processing. |
Rejected | The Rejected status means that the payment was rejected internally. |
Processing | The Processing status means the payment was submitted to the ACH system through an external system such as Fifth Third Bank. When processing is complete, the funds will be remitted to your bank account. |
Cleared | The Cleared status means that the payment transaction was successfully processed, and the payment amount was remitted to your bank account. |
Failed | The Failed status means that the payment transaction was rejected by the ACH system. |
Void | The Void status means that the payment transaction was manually canceled. |
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