Adding or Editing Accounts in a Credit Memo

This article explains how to add or edit payment accounts in a credit memo.

• Adding Payment Accounts
• Editing Payment Accounts

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Adding Payment Accounts

Complete the following steps to add payment accounts to a credit memo.

1. Click the Credit Memos module from the left-side navigation pane.

2. On the Credit Memos tab, use the filter fields to search for the desired credit memo in the Credit Memos grid.

   Note: Click the Toggle Filter  icon to display the filter fields.

3. Click the Edit  icon in the Action column.

4. On the Edit Credit Memo dialog, click the Accounts tab, and then click the + Add Debit Account button.

5. Complete the following steps in the Debit Accounts section:

   

   1. Start typing to search, then select a debit account from the Account drop-down.
   2. Key in an amount in the Amount field. The Percent field will automatically update.
   3. Start typing to search, then select a location from the Location drop-down.
   4. Key in a memo in the Memo field.
   5. Click the + Add Debit Account button to add another debit account, and repeat steps A through D, if necessary.
   6. Click the Duplicate  icon to duplicate the debit account and adjust the Account, Location, Amount, and Memo fields as needed.
   7. Click the Delete  icon to delete the debit account.
6. Click the + Add Credit Account button, then complete the following steps in the Credit Accounts section:

   

   1. Start typing to search, then select a credit account from the Account drop-down.
   2. Key in an amount in the Amount field. The credit Percent and debit Percent fields will update automatically.
   3. Start typing to search, then select a location from the Location drop-down.
   4. Key in a memo in the Memo field.
   5. Click the + Add Credit Account button to add another credit account, and repeat steps A through D, if necessary.
   6. Click the Duplicate  icon to duplicate the credit account and adjust the Account, Location, Amount, and Memo fields as needed.
   7. Click the Delete  icon to delete the credit account.
7. Click the Submit button.

8. Click the GL Impact tab on the Credit Memo Details page to view the account information.

Editing Payment Accounts

Complete the following steps to edit account information on a credit memo.

1. On the Credit Memos tab in the Credit Memos module, use the filter fields to search for the desired credit memo in the Credit Memos grid.

2. Click the Payment Number hyperlink or View  icon in the Action column.

3. On the Credit Memo Details page, click the GL Impact tab, and then click the Edit Accounts button.

4. Complete the following steps in the Edit Payment Accounts dialog as needed:

   

   1. Update the payment amount in the Payment Amount field.
   2. Select a new debit account from the Debit Accounts drop-down.
   3. Update the debit amount in the Amount field.
   4. Update the values in the Location and Memo fields.
   5. Repeat steps A through D for any additional debit accounts if necessary.
   6. Click the + Add Account button to add another debit account.

      

   7. Select a new credit account from the Credit Accounts drop-down.
   8. Update the credit amount in the Amount field.
   9. Update the values in the Location and Memo fields.
   10. Click the + Add Account button to add another credit account.
   11. Click the Submit button.
5. The Updated dialog will display in the upper right corner of the page, and the updated account information will display on the GL Impact tab.