Corpay offers multiple payment methods to pay vendors through Corpay Complete such as ACH, CorpayCard, Virtual Card (VCard), Print Check, Wire, and EFT. In this article, you will find details about each payment method.
NOTE: The visibility of pages and information in Corpay Complete is based on roles assigned to users by a company as well as company configuration. As a result, some pages and information may not be visible to you or may only be available in a view only format.
Payment Methods
The following table contains information about the payment methods available in Corpay Complete:
Payment Methods |
Details |
ACH (Direct Deposit) |
- Vendors receive secure payment remittances via email one banking day after payments are approved in Corpay Complete.
- Payments are deposited into vendor bank accounts within 2 – 3 banking days after payment remittance emails are sent to vendors.
- Customers can view the payment remittances emailed to vendors in Corpay Complete.
- Vendors must have a US bank account to receive ACH payments and the following banking information must be provided in Corpay Complete or the Vendor Portal:
- Bank Account Holder’s Name
- Bank Account Number
- Bank ACH Routing Number
- See the Accessing Vendor Details section for instructions on how to view the accepted payment method type and banking information for a vendor.
|
CorpayCard |
- Vendors receive secure payment remittances via email, one banking day after payments are approved in Corpay Complete.
- Payments are deposited into vendor bank accounts within 2 – 3 banking days after payment remittance emails are sent to vendors.
- Customers can view the payment remittances emailed to vendors in Corpay Complete.
- See the Accessing Vendor Details section for instructions on how to view the accepted payment method type and banking information for a vendor.
|
Virtual Card (VCard) |
- Vendors receive secure payment remittances via email, one banking day after payments are approved in Corpay Complete. The payment remittances contain single-use virtual card numbers.
- Customers can view the payment remittances emailed to vendors in Corpay Complete.
- See the Accessing Vendor Details section for instructions on how to view the accepted payment method type and banking information for a vendor.
|
Print Check |
- Vendors receive secure payment remittances via email, one banking day after payments are approved in Corpay Complete.
- Checks are mailed to vendors within 4 - 5 banking days after payment remittance emails are sent.
- All checks are mailed to vendors using USPS.
- Customers can view images of the checks mailed to vendors in Corpay Complete.
- The mailing address information below must be provided for vendors to receive check payments. Customers can provide this information for vendors during onboarding and after onboarding, the information can be entered in Corpay Complete or the Vendor Portal.
- Street Address
- City
- State/Region
- Zip Code
- Country
- Customers can cancel check payments in Corpay Complete up to 2 banking days after payment processing is initiated.
- See the Accessing Vendor Details section for instructions on how to view the address information for a vendor.
|
Wire & EFT (Cross-Border) |
- Vendors receive secure payment remittances via email, one banking day after payments are approved in Corpay Complete.
- Payments are sent to vendors across international borders using wire transfers and EFT.
- The timeframe for payments to be deposited into vendor bank accounts varies based on the country in which the vendor is located.
- In countries other than the United States and U.S. territories, EFT payments can be sent to vendors within the country.
- Customers can be configured to use wire transfers only, EFT only, or wire transfers and EFT to send payments to vendors.
- Customers can view the payment remittances emailed to vendors in Corpay Complete.
- To receive wire and/or EFT payments, a vendor’s banking information must be provided in Corpay Complete or the Vendor Portal. The type of banking information needed varies based on the country in which the vendor is located.
- See the Accessing Vendor Details section for instructions on how to view the accepted payment method type and banking information for a vendor.
|
NOTE: When vendor payments transition to a status of Processing in Corpay Complete, they are approved, and vendors are emailed secure payment remittances that may include the following information:
- Customer information
- Vendor information
- Payment amount
- Reference number
- Payment ID
- Invoice number
- Account number
- Virtual Card details (VCard only)
Payment remittance information may vary because it is based on the information provided by the customer.
Accessing Vendor Details
Users can access details about a vendor such as their general information, addresses, payment methods, contacts, and accounts on file by navigating to the vendor’s Vendor Details page.
To access a vendor's Vendor Details page:
1. Log in to Corpay Complete.
2. In the left-side navigation pane, click the Vendors menu item.
3. On the Vendors page, select the vendor’s name or the View action for the vendor’s record in the table.
4. On the Vendor Details page, click the tab for the information you would like to see such as the vendor's addresses, payment methods, contacts, and accounts. In the example image below, the Payment Methods tab is selected to display the vendor’s payment method information.
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