After an invoice is submitted to a customer, it will progress through various statuses in the Corpay Complete Vendor Portal.
NOTE: Your customer's admin user can change invoice statuses as needed.
Status | Definition |
New | New invoices have recently been submitted. Your customer now needs to review them and start the approval process. These invoices have not yet received internal approval from your customers and are currently in their Corpay Complete account. |
Pending | Pending invoices have been received by your customer and are currently in the process of being reviewed and approved. |
Approved | Invoices marked as Approved need your customer to update their status to Open for payment processing. Some customers manually perform this change, while others automatically move invoices from Pending to Open. |
Open | Open invoices have completed all internal approvals and are now ready for final approval for payment. |
Rejected | Invoices marked as Rejected have been rejected by your customer. |
Paid | Paid invoices have been paid by the customer. Monitor the Payments tab to see the status of the actual payment. |
Comments
0 comments
Article is closed for comments.